Rcom incubator, hatcher and ICU brooder official authorized North America sales & service
© Copyright 2010 to 2018. Copyright and Trademarks: Visitors, web surfers and customers of our website are bound to accept our copyright,
trademarks, and registrations without limitations. No company, entity, website, or individual is permitted to use any part of this website’s images,
materials, codes, testimonials, product descriptions, or reviews for any of the following purposes without a written and legally notarized permission from
our company: gaining from advertisement or marketing for any of our products; or using our product information or materials to market to other
companies; or for search engines to place advertisements on another website. Violation of our copyright carries liability to compensate us for all actual
and potential damages, losses, and violations. All rights are reserved.
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Rcom Incubators, hatchers and brooders site general affiliate
agreement
We provide the Rcom and Rfarm products and services
to our customers subject to the following General
Agreement.
If you visit or shop with us, you must accept the following
conditions.
Warranty: A warranty involves cost and
certain business agreements which may
differ based on where a customer
purchases the Rcom products.
Therefore, our warranty covers the
Rcom electrically operated products
that are purchased directly from this
website. If you purchased your Rcom
products from a retail outlet or another
website, then your warranty is handled
directly by the original seller and is
based on their specified terms and
conditions.
Rcom electrically operated products,
such as the heated mat, carries a 2-
year warranty based on malfunctioning
under normal condition. You pay to ship the
product to us. If the needed repair is under the warranty we
will repair or replace the product (whichever is appropriate) and
ship the product back to you at our expense. The customer shall
pay for any damages to the product that are caused by abuse of
the product. Outside the warranty period, the repair and
shipping coast is payable by the customer. Please, note that the
Rcom electrically operated products are made under strict
quality control for material and workmanship. The warranty
covers our customers that purchase from this website and is
limited to the original owner without transfer of the warranty. If
the original seller is no longer available we may be able to assist
with the warranty for items that are purchased from another
website or an outlet, but that service is limited to only 1 years
from purchase date, and covers only the electrical components.
All shipping costs would be the buyer’s responsibility.
Therefore, please contact the original seller for any warranty
issues or services. Dealers and affiliates may offer different
warranty features and they bear most of the warranty costs with
their customers. Therefore, all warranty registration, customer
support, and inquiries are handled by websites or outlets where
the customer originally purchased the juicer or parts.
Warranty and Repair Arrangement: The Rcom products are
manufactured with high quality and workmanship. Therefore,
some repairs may be easily accomplished by the customer
without the need to ship the product back to us, saving on
shipping costs. Therefore, the first step when a warranty issue
arises is to, please, contact us with details of the problem. We
will discuss options or any additional information that maybe
needed. If you can perform the needed repair, we will email
instructions or a video on how to perform the repair.
Rcom Warranty Registration: Customers who purchase Rcom
electrically operated products directly from our website need not
register or mail in any warranty cards since they are already
enrolled and registered. However, if the purchase was made
from any other website or outlet, please follow their warranty
requirements and registration procedures.
Exceptions: Some items may be subject to an additional return
policy as noted on the particular item.
Returns: Customers must contact us within 30 days from
purchase -except as noted bellow- to get a Return Authorization
Number. All returns are subject to our refund policy as described
below.
Refund: As soon as we receive the returned product, we will
refund 70% of the actual product price minus the shipping and
handling charges. The customer must pay for return mailing and
packaging charges. Even though we may offer our juicers or
parts under “Free or Discounted Shipping,” if a refund is
requested we will charge you at least the shipping cost that we
paid. Please note: the shipping and handling is not refundable
unless an error was made on our part, such as shipping the
wrong merchandise. While we believe strongly in customer
satisfaction, we realize that returns are costly because of
shipping, handling, the cost to return the item to us, and the time
involved. Therefore, please, if you are not sure which of our
products are what you are looking for, then email us before you
purchase and we will gladly assist you.
Refusal of Sales and Services: We reserve the right to refuse
a customer’s purchase of any product we offer at our own
discretion. We also reserve the right to refuse all future sales
and warranties to any customer whom we have determined to
abuse our products or make false manufacturing or damage
claims.
Confidentiality: We treat customer’s personal information (such
as email, credit cards info, address, etc.) in a very strict and
secure manner so no negative consequences would result to
the customer.
Accountability: Honor your commitment to trading, buying, and
selling.
Maintain current account information.
Do not misrepresent yourself.
Spamming: Absolutely no spamming is allowed. You must
agree to pay all costs and damages that may result from
spamming us.
Dealers, Affiliates, and their Customer’s Vat or Custom Fee:
Any custom or Vat fees are the responsibility of the customer,
affiliate, or dealer to whom we ship the products. We do not deal
with Vat or Custom fees.
Damage: Please make damage claims directly to the carrier for
merchandise shipped by a common carrier.
Accuracy: All information in this site is provided to the best of
our ability. However, in case of error, customers, affiliates and
dealers shall indemnify and hold us harmless, against any and
all claims, demands, actions, suits, losses, liabilities, damages,
costs, and expenses, including reasonable attorney fees and
costs and expenses relating to your use of our products and
services.
Price: Due to the dynamic nature of the market and our
products, and the dynamic nature of shipping fees and services,
prices are subject to change without prior notice.
Shipping: We do our best to process your order and ship within
1 business day. Once we ship, we will email an online tracking
number to you. However, due to demands, at time orders may
be delayed. We will notify you as soon as possible of any
anticipated delays.
Out of Stock and Sold Out: We try to update our stock data
daily. However, occasionally an item you ordered may actually
be sold out. If this occurs, we will notify you as soon as possible
and if we have already processed your payment, we will refund
100% of the amount. Please, accept our sincerest apology for
any inconvenience that may have caused you.
Dispute: In case of disputes, we will take every measure
possible to protect the integrity of our dealers, affiliates, and
customers and to ensure the appropriate governing laws are
obeyed by all parties. This includes termination of our services
to any law-breaching parties.
We provide our products and services to our customers
subject to the following general privacy policy. If you visit
or shop with us, you must accept these conditions.
Privacy Standards: We enforce the highest standard to protect
your privacy while shopping with us.
Security Measures: All your sensitive private information,
including password, bank / credit card details etc. is transmitted
over the Internet via at least 2048 bit SSL encryption.
Information Transmission: No sensitive information will ever
be sent via email. This ensures that no data can be intercepted
on the way to and from our server.
Private Information: All your sensitive private information,
including password, etc. is stored under industrial strength
Triple-DES encryption. This ensures that nobody can hack in to
the database and use that information.
Password: Your password will not be revealed even if you
forget it and request the login information be sent via email. We
will send you a temporary password instead. Your bank / credit
card details will not be revealed even you, though you can
update the information on your account.
Sensitive Payment Data: We do not have access to your
payment information. Payment information is maintained by a
third party secured and reputable processing company. Your
order information is transmitted over an SSL protected
connection to our server.
Commercial Laws: Every dealer and affiliate is required to
follow strict commercial laws in handling the information.
Privacy Laws: All relevant privacy laws are strictly followed. In
particular, none of your personal data will ever be used outside
the scope of the commercial operation of our business.
Emailing: No promotional emails will ever be sent to you unless
you opt for them. You can opt out at any time by updating your
account information.
Confidentiality: We treat customers’ personal information such
as email, credit cards info, address, etc. in a very strict and
secure manner so no negative consequences would result to
the customer.
Minimum Age Limit: You must be at least 18 years of age to
purchase products or become an affiliate or dealer.
Accountability: Any customer or visitor to our website is
required to honor his/ her commitment to the agreed purchases
and payment. Any customer or visitor to the website or anyone
contacting us by email, fax, phone, or mail must use accurate
information.
Copyright and Trademarks: Visitors, web surfers and
customers of our website are bound to accept our copyright,
trademarks, and registrations without limitations. No company,
entity, website, or individual is permitted to use any part of this
website’s images, materials, codes, testimonials, product
descriptions, or reviews for any of the following purposes
without a written and legally notarized permission from our
company: gaining from advertisement or marketing for any of
our products; or using our product information or materials to
market to other companies; or for search engines to place
advertisements on another website. Violation of our copyright
carries liability to compensate us for all actual and potential
damages, losses, and violations. All rights are reserved.
Current Visitors:
Rcom egg incubator, Rcom hatcher and Rcom brooder for birds, & reptiles & pets or puppies Rcom ICU brooder